Pets Greatest Pet Insurance coverage Evaluation 2022


Coated TherapyAccident and Sickness Accident Solely Wellness 
Dwell vet chat 24/7
Wellness examination   ✓ 
Genetic/congenital circumstances ✓   
Diagnostics/testing ✓ ✓  
Heartworm/FELV/blood/fecal exams   ✓ 
Heartworm/flea/tick prevention   ✓ 
Spay/neuter   ✓ 
Vaccination/titer   ✓ 
Surgical procedure/hospitalization  
Most cancers/continual circumstances ✓   
Specialist care ✓   
Microchipping   ✓ 
Enamel cleansing   ✓ 
Non-routine dental ✓  

Accessible Riders/Add-Ons

Pets Greatest’s essential plans don’t reimburse policyholders for examination charges or preventative care. Nonetheless, you should buy a wellness plan to get further protection for routine therapies.

Wellness protection reimburses you as much as an annual profit restrict for frequent procedures like microchipping, wellness exams, and a few vaccines. 

There are two ranges to the wellness plan: Important and Greatest. With the Important Wellness plan, the utmost annual profit is $305. With the Greatest Wellness plan, the utmost annual profit is $535. 

Ready Intervals

Like different firms, Pets Greatest has ready intervals earlier than accidents or accidents are lined. The ready intervals start after the coverage efficient date.

  • Sicknesses: 14 days
  • Accidents: 3 days
  • Cruciate ligament circumstances: 6 months

The wellness plans don’t have any ready intervals.

Cancellation Coverage

Pets Greatest affords a 30-day free look interval to provide you a probability to strive a plan. You’ll be able to resolve to cancel your coverage inside that interval and obtain a full refund of all premiums paid. 

As soon as the free look interval ends, you possibly can cancel your coverage by notifying Pets Greatest in writing by way of on-line kind, e mail, fax, or postal mail. You’ll be issued a prorated refund primarily based on the cancellation date. 

Plan Exclusions

Like different insurers, Pets Greatest doesn’t cowl pre-existing circumstances. It additionally excludes bilateral circumstances, which means in case your pet is recognized with a situation on one facet of the physique—reminiscent of a torn ACL or cataracts—remedy for the opposite facet won’t be lined. 

Pets Greatest’s insurance policies don’t cowl prescription drugs, diets, or dietary supplements. 

Pre-Present Circumstances

Pets Greatest defines a pre-existing situation as any subject that was evident in the course of the 18 months earlier than your pet was enrolled in a coverage. Any circumstances that have been recognized throughout that point—or in the course of the coverage ready interval—are pre-existing and excluded from protection. 

Not all of Pets Greatest insurance policies provide dental protection for accidents or dental ailments, so learn your coverage paperwork fastidiously and comply with the examination and cleansing necessities to make sure your pet’s care is roofed. 

Plan Pricing

Pet insurance coverage insurance policies from Pets Greatest have two annual profit most choices: 

For accident and sickness and accident-only plans, you possibly can select a reimbursement share of 70%, 80%, or 90%. Annual deductibles vary from $50 to $1,000. 

Typically, we discovered Pets Greatest’s premiums to be in keeping with business averages (utilizing common prices for 3 pet personas: two canines and a cat). And it affords a 5% multi-pet low cost, probably decreasing your premiums. 

When you enroll in a Pets Greatest coverage by your veterinarian’s referral code, you possibly can save as much as 10% in your premiums. 

How Premiums Are Set

There are a number of aspects that have an effect on your pet’s premiums: 

  • Species: Cats are usually inexpensive than canines to insure. 
  • Breed: Purebred animals are often dearer to insure than combined breeds, and breeds which might be vulnerable to hereditary points have increased premiums. 
  • Age: Your premiums will enhance as your pet ages as they change into extra prone to develop well being points. 
  • Location: Premiums can range by state and zip code. Areas with the next price of residing—and better veterinary prices—will often have dearer premiums. 
  • Advantages: You’ll be able to often regulate your premiums by altering your annual profit restrict, reimbursement share, and deductible. 


With Pets Greatest, you will need to submit claims inside 180 days of the remedy date. You’ll be able to submit a declare by the shopper portal (on-line or within the cell app) or you possibly can contact Pets Greatest and request a kind be mailed to you. 

To file a declare, you must submit the veterinary bill and, upon request, provide your whole pet’s medical data. 

In case your declare is accepted, reimbursement will likely be despatched by way of verify or direct deposit. You’ll be able to anticipate cost in 5 to seven days after your declare is accepted. 

Enroll in direct deposit to obtain your declare reimbursement sooner, in as quickly as two days. 

Veterinary Direct Pay

Pets Greatest is one among the few pet insurers that provides veterinary direct pay. When you make prior preparations, you possibly can have Pets Greatest pay your veterinarian instantly, eliminating the necessity to pay in your pet’s care upfront and look ahead to reimbursement. 

To benefit from this function you will need to make preparations forward of time, and your vet should full Pets Greatest’s kind.

Buyer Service

Pets Greatest’s customer support heart is obtainable by way of cellphone or chat. 

Buyer assist might be reached by cellphone at (877) 738-7237 in the course of the following hours:

  • Monday by Friday, from 6 a.m. till 7 p.m. MST
  • Saturdays from 6 a.m. till 2 p.m. MST

Third-Social gathering Rankings

Pets Greatest’s insurance policies are underwritten by the American Pet Insurance coverage Firm (APIC). APIC has been evaluated and rated by Demotech, a credit standing company targeted on insurance firms. APIC has an “A” (Unsurpassed) score, which means it’s prone to find a way to honor present and future claims. 

Clients usually have constructive issues to say about Pets Greatest. The corporate has acquired over 2,500 evaluations on Trustpilot, and it has a TrustScore of three.9 out of 5, giving it a “Nice” score. Evaluations spotlight fast claims processing, responsive customer support, and a simple utility course of. 

We discovered comparable opinions in our impartial survey of pet insurance coverage prospects. One Pets Greatest shopper mentioned they selected it on account of its “pricing and ease of signing up.” One other selected it for the costs and protection choices.

Various Selections

Many firms provide pet insurance coverage, and so they all have totally different coverage buildings, exclusions, and charges. As you evaluate insurers, take into account the next variables to make an knowledgeable resolution: 

  • Fee technique: All through the pet insurance coverage business, claims are often dealt with by reimbursement; you’re chargeable for paying in your pet’s care on the time it is offered, you then can submit a declare. If the insurer approves the declare, it would ship you a reimbursement verify for eligible bills, or subject you the cash by way of direct deposit. Nonetheless, there are a number of firms—together with Pets Greatest—that can pay your veterinarian instantly. 
  • Exclusions: Every insurance coverage firm has its personal coverages and exclusions, so learn the coverage paperwork fastidiously to make sure you get the protection you would like in your pet. 
  • Ready intervals: Most pet insurance firms have ready intervals earlier than they may cowl therapies for qualifying accidents or sicknesses. Ready intervals can vary from a number of days to a number of months, so you should definitely perceive when protection will truly go into impact. 
  • Annual and situation limits: Earlier than selecting a plan, listen to the profit limits. Some firms have annual or lifetime limits, whereas others have per-condition limits, protecting solely as much as a certain quantity for sure sicknesses or accidents. 


 Pets GreatestMetLife ASPCA 
Annual Deductible Choices $50–$1,000$0–$2,500$100, $250, $500
Reimbursement Share 70%, 80%, 90% 50%–100% 70%, 80%, 90% 
Common Declare Turnaround Time 2–7 days 10 days 14–28 days 
Sickness Ready Interval 14 days 14 days 14 days 
Harm Ready Interval 3 days No ready interval 14 days 
Examination Protection Add-On Sure Sure 
Dental Sickness Protection Sure Sure Sure 
Max Enrollment Age Restrict None None None 

Last Verdict

For homeowners of senior pets, Pets Greatest could possibly be a strong selection because it has no higher age restrict, and you possibly can make a choice from accident and sickness and accident-only insurance policies. Plus, Pets Greatest has an optionally available wellness plan you possibly can add to your coverage for extra protection. 

Nonetheless, Pets Greatest has restricted annual profit choices, and never all pets will qualify for accident and sickness protection. When you’re in search of extra choices, you’ll doubtless should work with one other insurer. 

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Our Methodology: How We Evaluation Pet Insurance coverage Carriers

Investopedia is devoted to offering shoppers with unbiased, complete evaluations of pet insurance firms. We rated 25 suppliers and picked up over 2,000 knowledge factors, together with details about plan choices, firm options, and charges and limits, to make sure that our evaluations assist customers make knowledgeable selections for his or her pet insurance coverage wants.

Our full pet insurance coverage methodology, together with our knowledge assortment course of and weighted knowledge factors, is obtainable for overview.